support@pawsandcuddles.shop

Accepted Payment Methods

At PawsAndCuddles, we are dedicated to providing you with a safe and seamless shopping experience. This Payment Policy outlines the accepted payment methods, processing details, and how we keep your information secure.

1. Accepted Payment Methods

We currently accept the following secure payment methods through Stripe Payments UK:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

💳 All payments are processed in GBP (£).

2. Secure Payment Processing

  • All transactions are securely processed via Stripe, a PCI-DSS Level 1 certified provider.

  • Stripe uses advanced encryption, fraud protection tools, and 3D Secure authentication for eligible cards.

  • We do not store any full credit card information on our servers.

3. Payment Information Security

  • Our website is protected with SSL encryption to safeguard your data.

  • Payment details are handled exclusively by Stripe; we never share or sell your financial information.

  • Transactions are monitored for fraud and unauthorized activity.

4. Charges & Fees

  • The final order total (including taxes, if applicable) will be clearly displayed at checkout before you confirm payment.

  • PawsAndCuddles does not charge hidden fees.

  • Any international card fees or conversion charges may be applied by your bank or card issuer, not by PawsAndCuddles.

5. Refunds & Disputes

  • Refunds (where eligible under our Return & Refund Policy) will be issued to the original payment method only.

  • Refund processing time: 5–15 business days, depending on your bank.

  • For disputes or chargebacks, Stripe and your card issuer will manage the process. We encourage you to contact us first so we can resolve any issue quickly.

6. Compliance & Data Protection

  • All payments are processed in compliance with the UK Data Protection Act and GDPR.

  • Stripe may collect necessary billing and transaction data for fraud prevention and regulatory compliance.

  • For more details, please refer to Stripe’s Privacy Policy

7. Contact Us

If you have any questions about our Payment Policy, please contact us:

📧 Email: support@pawsandcuddles.shop
📞 Phone: +44 7907 795888
🕘 Business Hours: Monday – Friday, 9:00 AM – 4:00 PM (GMT, London)
📍 Address: 30 Fisherton St, Salisbury SP2 7RG, United Kingdom